Shipping policy

Thank you for choosing A. D. Sartoria. Below is our shipping policy.

Order processing and dispatch

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the following business day.

Shipping costs

Shipping within EU
Free shipping on all orders.

Shipping to Norway
NOK 100 (Free on orders over NOK 1,300)

Shipping to the United Kingdom
GBP 18 (Free on orders over GBP 220)

Shipping to the USA
USD 29 (Free on orders over USD 290)

Carriers and delivery options

We ship with trusted carriers GLS, UPS and DHL, depending on your location.
Tracking information will be provided via email as soon as your order is shipped.

Taxes & Duties

Taxes and duties depend on your location.

EU: All applicable taxes are included in the price at checkout.

UK, US & Norway: Taxes and duties are not included in the order total. Local taxes, customs duties and import fees may apply upon delivery.

Delays or issues

We are not liable for delays caused by couriers, weather, or peak periods, but we will do our best to assist if problems arise. If your package is lost or arrives damaged, please contact our customer support within 7 days.

Returns and exchanges

If you're not fully satisfied with your purchase, you may return it within 14 days of receipt. Items must be unworn, unwashed, and in original condition with tags attached. Please see our Returns Policy for more information.

Contact us

For shipping inquiries or order updates, feel free to reach out at info@adsartoria.com